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No other team of analysts anywhere has 25 years of experience in both population research and communications technology. At FutureU we understand the tools, processes, and challenges unique to learning, communications and collaborative work that must be conducted partially or wholly online. When it's time for your organization to prepare for a new information technology initiative or to evaluate the overall impact of the new collaboration and communications tools, ask us to conduct an independent analysis. For greatest insight, we recommend an assessment before as well as after you introduce any new software or online learning program or any collaborative work or virtual communication process. Analysis of impact and success for ongoing tech initiatives is always wise.
FutureU can help you with:
- Pre- and Post-Event Surveys
- Participant Satisfaction Surveys
- Telephone Interviews
- Focus Groups
- Custom surveys
- Ongoing, retainer-based consultations
Because the surveys we build are partially or wholly automated, responses are easily retrieved for review and comparison. Because the tools invite in-depth responses, respondents feel empowered. Supervisors and employees clarify their perspectives on readiness and resistance before and enthusiasm and engagement after each program or initiative. Your organization gains a superior measure of the extent to which dollars for technology-mediated training or communications are producing desired outcomes.
It's important to find out how every IT investment affects performance, morale, and the bottom line, but it is particularly important to closely analyze investments in the technology that support communications, collaboration and learning.
By conducting pre- and post-event surveys and participant satisfaction surveys, you can proactively improve the outcome of any training program, annual meeting, or retreat. Let FutureU help you poll participants beforehand about their expectations and preferences and then, using the same instrument, perhaps modified by what was learned from the pre-event survey, we can measure changes in knowledge, behavior, or attitude.
FutureU analysts have many years of experience in conducting in-person or online participant interviews or focus groups. We can deepen your understanding of participant responses from any survey, while engaging interest and cultivating relationships and buy in to any initiative or event you may be focusing on.
FutureU has the know-how to create easy, appealing, fully customized surveys for any purpose, delivered online, by email, or fax, using FutureU software and staff to develop, deliver, and analyze. We can provide a written summary of simple statistical averages of cumulative results, provided an analysis of cross tabulation of the results when required, and make or assist you in making face-to-face or online presentations of the findings.
As part of the so called "search engine optimization" required of today's successful Web-based marketing, we also recommend analyses of the visitor statistics for your Web site, e-store, and virtual community portal. FutureU can tell you how many people are visiting each page, what they do there and even what time of day they visit. This helps you make informed decisions about what's working and what's not, before you put more dollars into Web development.
Our analysts can also support your ongoing planning and survey needs through in-person, telephone, or online consulting, in increments as short as 15 minutes by telephone or as long as several hours or days in-person as part of a planning meeting or process when required.
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