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No other survey team anywhere has 25 years of experience in both population research and information technology. At FutureU we understand the tools, processes, and challenges unique to e-learning, virtual communications and collaborative work. When it's time to evaluate the overall impact of the new tools on your organization, ask FutureU to conduct an independent survey. For greatest insight, we recommend an assessment before as well as after you introduce any new software or e-learning program or any collaborative work or virtual communication process.
FutureU can help you with:
Because the surveys we build are partially automated, responses are easily retrieved for review and comparison. Because the tools invite in-depth responses, respondents feel empowered. Supervisors and employees clarify their perspective on each programs success. The organization gains a superior measure of the extent to which training dollars are producing desired outcomes.
Also examine the visitor statistics for your Web site, e-store, and virtual community portal. FutureU can tell you how many people are visiting each page, what they do there and even what time of day they visit. This helps you make informed decisions about what's working and what's not, before you put more dollars into Web development.
For expert assistance in evaluating every aspect of program success, please call 415-824-7726 or send email to query[at]futureu.com. Find out how every IT investment affects performance, morale, and the bottom line.
Pre- and Post-Event Surveys and Participant Satisfaction Surveys 
Proactively improve the outcome of any training program, annual meeting, or retreat by polling participants beforehand about their expectations and preferences. Offer the same instrument afterwards to measure changes in knowledge, behavior, or attitude.
First survey: Estimated three hours of consultation to create specifications and adapt your existing paper-based questionnaire (if any), followed by data collection and analysis, simple statistical report, process management. Up to 25 participants.
Cost: $3,500 (Estimate)
Each subsequent survey using the same instrument (Delivery, process management, and statistical report).
Cost: $750 each
Training of your staff to take over surveying. Estimate 30 hours.
Cost: $4,800. Plus any travel and expenses.
Telephone Interviews
Deepen survey responses while cultivating relationships and buy in.
Cost: $200 an hour (Typically 2-4 interviews each hour)
Focus Groups
Typically 10-20 respondents, 6-10 questions, 60-120 minute sessions. Statistical and qualitative analysis. Written summary of simple analysis. One-hour face-to-face presentation of findings. Priced by degree of customization, number of respondents, detail of report, length of session.
Cost: $3,000 to $10,000, plus travel time and expenses.
Custom surveys
Easy, appealing, fully customized surveys for any purpose, delivered online, by email, or fax, using FutureU software and staff to develop, deliver, and analyze. Written summary of simple analysis. Cross tabs available for an additional fee. One hour face-to-face presentation of findings upon request.
Option 1. Outsource to FutureU. surveys one-by-one as needed. FutureU coaches your staff to create meaningful and effective survey questions. From those questions we build a Web-based assessment tool, collect the data, and assist your staff in its analysis. Priced by number of questions, number of respondents and complexity of survey. Typically the cost goes down for each subsequent survey, based on learning from previous surveys and possible reuse of certain components.
Cost Range: 3 to 5 figures. Plus any travel and expenses.
Option 2. In-house. FutureU assists in identification and comparison of up to three survey software packages, provides help with installation and testing, and trains one or two of your own staff to use the software.
Cost: Identification, installation, testing-$3,000. Staff Training-$3,200. Plus any travel and expenses.
Option 3: Staff Training. After a start-up phase overseen by FutureU to work out the kinks, we can prepare your staff to take over the surveying process. Estimate 30 hours.
Cost: $4,800
Spot Consultation
To support your ongoing planning and survey. As needed, in increments as short as 15 minutes by telephone. One-hour minimum for face to face.
Rate: $3.50 per minute or $200.00/hr. Or, retainer: $1,000/mo. for up to 6 hours, then $3.50 a minute or $200 an hour for additional time, plus travel time and expenses.
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